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Ring Doorbell WiFi Issue? Here’s the Fix

Are you aware that approximately 25% of Ring doorbell owners have encountered WiFi connectivity problems at some point?

We’ve all experienced it – the annoyance of a smart device that’s supposed to simplify life, but instead it’s causing us stress. But fret not, we’re here to assist.

There are several typical issues that can lead to this, and most importantly, straightforward solutions that we can guide you through.

So, what causes your Ring to lose its WiFi connection, and how can you rectify it? Let’s solve this puzzle together.

Key Takeaways

We’ve covered a lot, haven’t we? From the location of your router to restarting your Ring, resolving Wi-Fi issues can be simple.

Did you know that a quarter of Wi-Fi problems can be solved by just rebooting the router? So, the next time you face a connectivity issue, remember these steps.

If the issue persists, don’t hesitate to contact Ring Support. They’re always ready to help you ensure the optimal performance of your device.

Identifying Wi-Fi Connectivity Issues

When addressing issues with your Ring Doorbell, it’s vital to pinpoint any Wi-Fi connectivity problems as these can result in malfunctions with the Ring, Motion, or Live View features. Your Ring WiFi troubles could stem from a saturated network, an improper Wi-Fi setup, or simply being located too far from your router.

For example, congested Wi-Fi channels can lead to subpar video quality and lagging notifications. This is usually due to a multitude of devices vying for bandwidth on your network. It’s important to assess how many devices are linked to your router and think about disconnecting non-critical ones during high-demand times.

Another frequent issue is an unstable Wi-Fi network. If your Ring is linked to an inconsistent network, it’s probable you’ll face ongoing connectivity problems. Always make sure your network is steady and dependable for the best Ring Doorbell operation.

In terms of frequency bands, your Ring can link to both 2.4GHz and 5GHz networks. During configuration, ensure you’re linking to the appropriate network. Alternating between these bands can often rectify connectivity issues. Remember, relief from tech problems starts with comprehending the issue at hand, so let’s pinpoint those Wi-Fi connectivity issues first.

Router Placement and Signal Strength

After identifying potential issues with your Wi-Fi connectivity, it’s important to understand how router placement and signal strength can affect your Ring Doorbell’s performance. A proper connection between your Ring and your router secures a consistent Wi-Fi connection, which is essential for the best performance.

However, incorrect router placement can result in connection issues or delayed notifications. Therefore, it’s crucial to position your router within a 200-foot distance from your Ring, ideally in an open area, free from barriers like walls or items. You may need to modify the router’s position based on signal strength to improve performance.

Below is a useful table for understanding this:

Router PlacementSignal StrengthResult
Near Ring DoorbellHighBest Performance
Blocked by Walls/ItemsLowDelayed Notifications
Over 200-foot distanceWeakConnection Issues

If you continue to face Wi-Fi connectivity problems after changing the router’s position, it might be necessary to consider other elements such as your router’s abilities or interference from other devices. Nevertheless, understanding how to adjust technology to suit your needs provides flexibility. Adjusting router placement to achieve the best signal strength is an important step towards a seamless Ring experience.

Troubleshooting Power and Battery Issues

identifying power and battery problems

Besides the placement of the router and the strength of the signal, power and battery complications can often be the cause of Ring connection issues. A depleted battery can result in sporadic offline status, interrupting your Ring Video Doorbell’s Wi-Fi link. For the best performance, regular battery level checks via the Ring app’s Device Health section are vital.

Here are some measures you can apply for troubleshooting:

  • Fully charge your Ring. Insufficient power can result in connection difficulties, so make sure your device has sufficient charge.
  • Utilize the reset button. If power complications continue, a device reset might be beneficial. However, keep in mind that this should be your final option.
  • Think about investing in a Ring Chime Pro. This device not only boosts your Wi-Fi connection but also serves as a power source for your Ring.

If your connection issues continue even after addressing power and battery complications, it’s recommended to reach out to your internet service provider. They can verify if the problem is on their side, ensuring you can fully utilize the convenience and protection your Ring offers.

Software and Firmware Updates

Addressing power and battery problems can greatly enhance your Ring’s connection, but it’s also necessary to regularly update the software and firmware for the best performance and security. These updates, tailored specifically for your Ring device, play a key role in maintaining its performance, adding to its features, and ensuring seamless operation.

Software updates mainly aim to fix potential bugs, increase compatibility with other devices, and boost the overall functionality. They’re especially useful in fixing connectivity problems that may be affecting the performance of your Ring. Ignoring these updates can result in continuous bugs, diminished compatibility, and less than satisfactory performance.

Conversely, firmware updates usually provide stability enhancements, bug corrections, and new features for the Ring Doorbell. They offer security patches to protect your device from potential risks and weaknesses. In simple terms, they keep the security of your device current and strong.

Resetting and Restarting Ring Doorbell

troubleshooting ring doorbell issues

If you’re experiencing persistent Wi-Fi problems with your Ring Doorbell, resetting and restarting the gadget can often resolve the issue. This method requires you to press and hold the setup button on the device for about 20-25 seconds. This action will reset the device, clearing all previous settings and allowing you to start anew with the setup process.

Here are some simple steps to rectify any persistent Wi-Fi problem with your Ring by resetting and restarting it:

  • Initiate the reset by pressing and holding the setup button for 20-25 seconds.
  • Once the device resets, start the setup process again to reconnect your device to the Wi-Fi network.
  • Test the Video feature to confirm that your Ring has successfully reconnected to the Wi-Fi after resetting.

Restarting your Ring following the reset can also help achieve a reliable Wi-Fi connection. This step refreshes the system of the device, ensuring it reconnects properly to your Wi-Fi network. If you continue facing problems after resetting and restarting, it may be helpful to contact Ring Support for further help. This solution should enable you to maintain a stable connection with your Ring Doorbell.



We’ve discussed quite a bit, right? From the positioning of your router to rebooting your Ring, solving Wi-Fi issues can be straightforward.

Were you aware that a quarter of Wi-Fi problems are resolved by simply restarting the router? Therefore, the next time you encounter a connection issue, keep these steps in mind.

If the problem continues, get in touch with Ring Support. They’re always available to assist you in maintaining the best performance of your device.

This problem might be arising due to potential Wi-Fi router disturbance or improper positioning. Let’s make sure we are connected to the correct network and verify the Wi-Fi signal intensity near our doorbell using the Ring app.

It appears that your Ring might be disconnected due to interference, the distance from the router, or configuration problems, even if your WiFi is functioning properly. Implement the troubleshooting steps in the application for an effective solution.

The connection to the Ring setup WiFi seems to be experiencing some issues, possibly due to incorrect network settings or signal interference. Let’s make sure our WiFi password is accurate, confirm our signal strength, and make any required changes to our network configurations to resolve the issue.

When our Ring Doorbell loses its WiFi connection, it’s as exasperating as a sealed door without a key. The apparatus becomes disconnected, interrupting surveillance and alerts. Problem codes might show up in the application, signifying difficulties with internet connectivity.

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